Facebook
twitter
Rss Feed
 

Senior Call Support Agent (SCSA) for Women Helpline (181)- KSWDC

Job Details
Job Post: 
SENIOR CALL SUPPORT AGENT (SCSA)
Job Description: 

Image result for kswdc

a.Advise women referred by call responders.

b. Support the Supervisor in weekly follow up with the aggrieved woman asking about the quality of service provided.

c. Support the Supervisor in gathering weekly update on any ongoing case being under police investigation or under trial.

d. Support the Supervisor in report writing process

e. In case of any contingencies and absence of Supervisor, will manage the floor

Organisation: 
THE KERALA STATE WOMEN'S DEVELOPMENT CORPORATION
Job Summary
Job Location: 
Thiruvananthapuram
Industry: 
Government
Experience: 
3-4 Years
Vaccancy Type: 
Full time
Gender Preference: 
female
No: of Vaccancy: 
3
Last Date of Apply: 
Wed, 2017-01-25
Job Requirements
Age Limit: 
35 years
Qualification: 
PG in Social Work/Degree in law from a recognized university.
Key Skills: 

 

Experience: 3 yrs post qualification experience in handling of women issues/ call centre/support services

 

She should possess efficient communication skills and good command over local languages and dialects spoken in that particular State/UT.

Salary: 
18,000/- p.m