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Human Rights Consultant for Women Helpline (181)

Job Details
Job Post: 
Job Description: 

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a. The Helpline Manager will be in charge for the overall smooth functioning of WHL.

b. She will ensure prompt and meaningful response towards every call received at the Helpline.

c. She will directly intervene in heinous cases in collaboration with state agencies.

d. She will be responsible to monitor and intervene (if required) in any ongoing calls.

e. She will supervise each case, take it to a logical conclusion and later follow up with the aggrieved woman.

f. She will ensure effective convergence with concerned agencies/institutions.

g. She will facilitate redressal of issues related to non responsiveness of State agencies/institutions in collaboration with the department.

h. She will be responsible for making schedules for the team and managing the team in such a way that the Helpline is up and active 24 hours a day seven day a week.

i. She will be responsible for taking daily, weekly and monthly reports from the Floor Supervisors and preparing periodical reports.

j. She will be responsible for formulating Resource Directory containing information about the relevant State and private authorities/institutions/individuals related to women empowerment and protection.

k. She will be responsible for conducting advocacy meetings to create good working culture between WHL and different service providers.

l. She will conduct awareness generation activities within community to raise awareness around WHL.

m. She will monitor the functioning of WHL, conduct the performance appraisal of the staff, facilitate capacity building, guidance and support for the team.

n. She will be responsible for day to day management of WHL team and reporting to Director, KSWDC and any other competent authority as and when required.

Job Summary
Job Location: 
7-8 Years
Vaccancy Type: 
Full time
Gender Preference: 
No: of Vaccancy: 
Last Date of Apply: 
Wed, 2017-01-25
Job Requirements
Age Limit: 
35 years
Ist class PG in Social Work or Ist class Degree in law or both from a recognized university.
Key Skills: 

Preferred Additional: Diploma in Counseling


Experience:7 yrs post qualification experience in handling women issues of which 2 yrs exp must be in managing a minimum 5-member team


Should possess efficient communication skills and good command over English and other regional languages and dialects spoken in that particular State/UT. Skill in resource mobilisation, liasoning and team management.


30,000/- p.m